:root{--blue:#0757bd;--blue2:#0b73e0;--navy:#062c60;--orange:#ff8a2b;--ink:#14233a;--muted:#65758b;--line:#dfe8f2;--soft:#f3f7fb;--white:#fff;--shadow:0 18px 50px rgba(16,55,100,.12)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,Arial,sans-serif;color:var(--ink);background:#fff;font-size:14px;line-height:1.55}button,input,textarea{font:inherit}button,a{transition:.2s ease}button{cursor:pointer}a{text-decoration:none;color:inherit}.site-header{height:76px;padding:0 max(24px,calc((100vw - 1180px)/2));display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:40;background:rgba(255,255,255,.95);border-bottom:1px solid #e8eef5;backdrop-filter:blur(14px)}.brand{display:flex;align-items:center;gap:11px}.brand-logo{width:39px;height:39px;border-radius:12px;display:grid;place-items:center;color:#fff;font-size:22px;font-weight:800;background:linear-gradient(145deg,var(--blue2),var(--navy));box-shadow:0 8px 20px rgba(7,87,189,.24)}.brand span:last-child{display:flex;flex-direction:column}.brand strong{font-size:15px;letter-spacing:.7px}.brand small{font-size:10px;color:var(--blue);font-weight:700;letter-spacing:.8px}.site-header nav{display:flex;gap:28px;font-size:12px;font-weight:600;color:#4e5e72}.site-header nav a:hover{color:var(--blue)}.primary-button{border:0;border-radius:10px;background:linear-gradient(135deg,var(--blue),var(--blue2));color:#fff;padding:12px 19px;font-weight:700;box-shadow:0 9px 24px rgba(7,87,189,.22)}.primary-button:hover{transform:translateY(-1px);box-shadow:0 12px 28px rgba(7,87,189,.3)}.primary-button.large{padding:15px 23px}.hero{min-height:570px;padding:85px max(24px,calc((100vw - 1180px)/2));display:grid;grid-template-columns:1.15fr .85fr;align-items:center;gap:70px;position:relative;overflow:hidden;background:radial-gradient(circle at 85% 20%,rgba(34,137,255,.15),transparent 27%),linear-gradient(145deg,#f8fbff,#edf5ff)}.hero:after{content:"";position:absolute;right:-170px;bottom:-260px;width:620px;height:620px;border-radius:50%;border:90px solid rgba(7,87,189,.035)}.hero-copy,.diagnostic-card{position:relative;z-index:1}.eyebrow,.kicker{font-size:11px;font-weight:800;color:var(--blue);letter-spacing:1.5px}.hero h1{font-size:52px;line-height:1.08;letter-spacing:-2.3px;margin:18px 0;color:var(--navy);max-width:700px}.hero h1 em{font-style:normal;color:var(--blue)}.hero-copy>p{font-size:17px;color:#53657d;max-width:650px}.hero-actions{display:flex;align-items:center;gap:24px;margin:30px 0}.hero-actions>a{font-weight:700;color:var(--blue)}.trust-row{display:flex;flex-wrap:wrap;gap:18px;color:#52677e;font-size:11px;font-weight:600}.diagnostic-card{background:#fff;border:1px solid rgba(7,87,189,.1);border-radius:20px;padding:24px;box-shadow:0 26px 70px rgba(16,60,110,.16)}.diagnostic-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:16px}.diagnostic-head span{font-size:10px;padding:5px 9px;border-radius:20px;color:#087a50;background:#e7f8f0;font-weight:800}.diagnostic-card>p{font-size:17px;font-weight:700;margin:23px 0 14px}.quick-ask,.fake-input{width:100%;border:1px solid #e2eaf3;background:#f8fbff;border-radius:11px;padding:13px 14px;margin:5px 0;text-align:left;color:#43556c;display:flex;justify-content:space-between;align-items:center}.quick-ask:hover{border-color:#9cc8f8;background:#eff7ff}.fake-input{margin-top:13px;background:#fff;color:#8693a3}.fake-input span{width:28px;height:28px;border-radius:8px;background:var(--blue);color:#fff;display:grid;place-items:center}.category-strip{max-width:1180px;margin:-24px auto 0;position:relative;z-index:2;background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:var(--shadow);padding:9px;display:grid;grid-template-columns:repeat(8,1fr);gap:5px}.category-strip button{border:0;background:transparent;border-radius:10px;padding:13px 6px;font-size:10px;font-weight:700;color:#50627a}.category-strip button:hover{background:#edf6ff;color:var(--blue)}.knowledge-section{padding:94px 24px;background:#fff}.section-heading{max-width:1180px;margin:0 auto 32px;display:flex;align-items:flex-end;justify-content:space-between;gap:30px}.section-heading h2,.source-section h2{font-size:34px;line-height:1.15;margin:9px 0 8px;color:var(--navy);letter-spacing:-1px}.section-heading p,.source-section p{color:var(--muted);margin:0;max-width:760px}.count-box{min-width:104px;height:86px;border-radius:16px;background:linear-gradient(145deg,#e9f3ff,#fafcff);border:1px solid #d8e9fb;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--blue)}.count-box strong{font-size:29px}.count-box span{font-size:10px;font-weight:700}.search-panel{max-width:1180px;margin:0 auto 26px;padding:12px;display:flex;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:0 12px 35px rgba(31,62,101,.07)}.search-box{flex:1;display:flex;align-items:center;gap:9px;padding:0 12px}.search-box span{font-size:24px;color:#8190a3}.search-box input{width:100%;border:0;outline:0;padding:10px 0;color:var(--ink);min-width:100px}.system-filter{display:flex;gap:4px;flex-wrap:wrap}.system-filter button{border:0;border-radius:8px;background:#f2f6fa;color:#65758b;padding:9px 10px;font-size:10px;font-weight:800}.system-filter button.active{background:var(--blue);color:#fff}.knowledge-grid{max-width:1180px;margin:auto;display:grid;grid-template-columns:1fr 1fr;gap:12px;align-items:start}.knowledge-card{border:1px solid var(--line);border-radius:13px;background:#fff;overflow:hidden;box-shadow:0 6px 20px rgba(20,50,90,.04)}.knowledge-head{border:0;background:#fff;width:100%;padding:17px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;text-align:left}.knowledge-head:hover{background:#f9fbfd}.system-pill{font-size:10px;font-weight:800;padding:5px 7px;border-radius:6px;color:#0757bd;background:#eaf4ff}.system-pill.sikumbang{color:#9a4b00;background:#fff0df}.system-pill.integrasi{color:#5c37a5;background:#f1ebff}.system-pill.teknis{color:#506072;background:#eef2f6}.knowledge-title{font-weight:700;font-size:13px}.chevron{font-size:20px;color:#8492a4;transition:.2s}.knowledge-card.open .chevron{transform:rotate(90deg)}.knowledge-body{display:none;padding:0 18px 18px;border-top:1px solid #edf1f5;color:#52637a}.knowledge-card.open .knowledge-body{display:block}.knowledge-body h4{font-size:12px;color:var(--navy);margin:16px 0 5px}.knowledge-body p,.knowledge-body li{font-size:12px}.knowledge-body ol{padding-left:20px}.ask-article{border:0;background:transparent;color:var(--blue);font-size:11px;font-weight:700;padding:5px 0}.loading,.empty{grid-column:1/-1;text-align:center;padding:50px;color:var(--muted)}.knowledge-more{max-width:1180px;margin:22px auto 0;display:flex;justify-content:center;align-items:center;gap:18px;color:var(--muted);font-size:12px}.outline-button{border:1px solid #b9cbe0;background:#fff;color:var(--blue);border-radius:9px;padding:10px 14px;font-weight:700}.workflow-section{padding:85px 24px;background:linear-gradient(145deg,var(--navy),#0a4c9b);color:#fff}.section-heading.light h2,.section-heading.light .kicker{color:#fff}.workflow-grid{max-width:1180px;margin:auto;display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.workflow-grid article{position:relative;padding:25px 20px;min-height:180px;border:1px solid rgba(255,255,255,.14);border-radius:15px;background:rgba(255,255,255,.07)}.workflow-grid b{font-size:11px;color:#8dc7ff}.workflow-grid h3{font-size:16px;margin:40px 0 8px}.workflow-grid p{font-size:12px;color:#d8e8fa}.source-section{max-width:1180px;margin:auto;padding:90px 24px;display:grid;grid-template-columns:.8fr 1.2fr;gap:80px;align-items:start}.source-links{display:grid;grid-template-columns:1fr 1fr;gap:10px}.source-links a{border:1px solid var(--line);padding:15px;border-radius:11px;display:flex;align-items:center;justify-content:space-between;font-size:11px;font-weight:700;color:#42566e}.source-links a:hover{border-color:#9cc7f4;color:var(--blue)}footer{padding:30px max(24px,calc((100vw - 1180px)/2));background:#041f42;color:#fff;display:flex;align-items:center;justify-content:space-between;gap:20px}footer p{font-size:11px;color:#b9cce2}footer button{border:0;background:transparent;color:#fff;font-weight:700}.chat-fab{position:fixed;right:24px;bottom:22px;z-index:55;border:0;border-radius:17px;background:linear-gradient(135deg,#0757bd,#0b73e0);color:#fff;box-shadow:0 17px 40px rgba(5,66,140,.38);padding:11px 16px;display:flex;align-items:center;gap:10px}.chat-fab>b{width:34px;height:34px;display:grid;place-items:center;border-radius:10px;background:rgba(255,255,255,.18)}.chat-fab>span:last-child{display:flex;flex-direction:column;text-align:left}.chat-fab strong{font-size:12px}.chat-fab small{font-size:10px;color:#d7eaff}.pulse{position:absolute;width:9px;height:9px;border-radius:50%;background:#39e89b;left:8px;top:8px;box-shadow:0 0 0 5px rgba(57,232,155,.18)}.chat-overlay{position:fixed;inset:0;z-index:100;background:rgba(4,25,52,.62);display:none;align-items:center;justify-content:center;padding:18px;backdrop-filter:blur(5px)}.chat-overlay.open{display:flex}.chat-panel{width:min(760px,100%);height:min(820px,94vh);background:#fff;border-radius:20px;box-shadow:0 30px 90px rgba(0,0,0,.28);display:flex;flex-direction:column;overflow:hidden}.chat-header{padding:17px 19px;display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;background:linear-gradient(135deg,#0757bd,#0b73e0);color:#fff}.chat-avatar{width:41px;height:41px;border-radius:12px;background:rgba(255,255,255,.18);display:grid;place-items:center;font-weight:800}.chat-header h2{font-size:16px;margin:0}.chat-header p{font-size:10px;margin:2px 0 0;color:#d7eaff}.chat-header>button{border:0;background:rgba(255,255,255,.13);color:#fff;width:34px;height:34px;border-radius:9px;font-size:24px}.chat-status{padding:9px 17px;background:#f5f9fd;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;font-size:10px;color:#52657d}.chat-status i{display:inline-block;width:7px;height:7px;background:#20bd78;border-radius:50%;margin-right:5px}.chat-status button{border:0;background:transparent;color:#d34b4b;font-size:10px;font-weight:700}.chat-stream{flex:1;min-height:220px;overflow:auto;padding:18px;background:#f6f9fc}.chat-message{display:flex;margin:0 0 13px}.chat-message .bubble{max-width:83%;border-radius:15px;padding:11px 13px;white-space:pre-wrap;font-size:12px;line-height:1.6;box-shadow:0 3px 10px rgba(30,60,100,.05)}.chat-message.assistant .bubble{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.chat-message.user{justify-content:flex-end}.chat-message.user .bubble{background:var(--blue);color:#fff;border-bottom-right-radius:4px}.typing{color:var(--muted);font-size:11px;padding:5px}.quick-prompts{padding:10px 14px 3px;display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.quick-prompts button{border:1px solid #d9e5f2;background:#f8fbff;color:#365475;border-radius:8px;padding:9px 7px;font-size:10px;font-weight:600}.chat-form{display:grid;grid-template-columns:1fr auto;gap:8px;padding:10px 14px}.chat-form textarea{width:100%;resize:none;border:1px solid #cfdaE7;border-radius:10px;padding:10px 12px;outline:0;font-size:12px}.chat-form textarea:focus{border-color:#75aee9}.chat-form button{width:44px;border:0;border-radius:10px;background:var(--blue);color:#fff;font-size:18px}.whatsapp-button{margin:0 14px 7px;border-radius:10px;padding:11px;text-align:center;background:#19a868;color:#fff;font-size:11px;font-weight:800}.privacy-note{text-align:center;margin:0 10px 10px;color:#7a8797;font-size:10px}.no-scroll{overflow:hidden}
@media(max-width:980px){.site-header nav{display:none}.hero{grid-template-columns:1fr;gap:45px;padding-top:65px}.hero h1{font-size:44px}.category-strip{margin:0;border-radius:0;grid-template-columns:repeat(4,1fr)}.workflow-grid{grid-template-columns:1fr 1fr}.source-section{grid-template-columns:1fr;gap:30px}}
@media(max-width:700px){body{font-size:13px}.site-header{height:66px;padding:0 14px}.site-header .primary-button{padding:10px 12px;font-size:10px}.brand-logo{width:34px;height:34px}.brand strong{font-size:12px}.hero{padding:55px 17px 65px;min-height:auto}.hero h1{font-size:37px;letter-spacing:-1.6px}.hero-copy>p{font-size:14px}.hero-actions{align-items:flex-start;gap:16px}.trust-row{display:grid;gap:7px}.diagnostic-card{padding:17px}.category-strip{grid-template-columns:repeat(2,1fr);padding:9px 14px}.knowledge-section,.workflow-section{padding:65px 14px}.section-heading{align-items:flex-start}.section-heading h2,.source-section h2{font-size:28px}.count-box{display:none}.search-panel{flex-direction:column;align-items:stretch}.system-filter{justify-content:center}.knowledge-grid{grid-template-columns:1fr}.workflow-grid{grid-template-columns:1fr}.workflow-grid article{min-height:145px}.workflow-grid h3{margin-top:25px}.source-section{padding:65px 14px}.source-links{grid-template-columns:1fr}footer{padding:28px 16px;flex-direction:column;text-align:center}.chat-fab{right:12px;bottom:12px}.chat-overlay{padding:0}.chat-panel{width:100%;height:100%;max-height:none;border-radius:0}.chat-header{padding:13px}.chat-header h2{font-size:13px}.quick-prompts{grid-template-columns:repeat(3,1fr);padding-left:9px;padding-right:9px}.quick-prompts button{padding:8px 4px;font-size:10px}.chat-form{padding:8px 9px}.whatsapp-button{margin-left:9px;margin-right:9px}.chat-stream{padding:12px}.chat-message .bubble{max-width:92%}}
@media(max-width:390px){.hero h1{font-size:33px}.site-header .primary-button{display:none}.chat-fab>span:last-child{display:none}.chat-fab{border-radius:50%;padding:10px}.quick-prompts{gap:4px}}

/* Identitas resmi pada header */
.site-header{height:84px}
.brand-partners{display:flex;align-items:center;gap:10px;min-width:0}
.logo-tile{display:flex;align-items:center;justify-content:center;flex:0 0 auto}
.logo-tile img{display:block;width:100%;height:100%;object-fit:contain}
.logo-rei{width:48px;height:48px}
.logo-sireng{width:139px;height:55px}
.logo-sikumbang{width:126px;height:44px}
.logo-divider{width:1px;height:35px;background:#dce5ef;flex:0 0 1px}
.footer-brand{display:flex;flex-direction:column}
.footer-brand strong{font-size:15px;letter-spacing:.7px}
.footer-brand small{font-size:10px;color:#9fc8f2;font-weight:700;letter-spacing:.8px}
@media(max-width:1180px){.brand-partners{gap:7px}.logo-rei{width:42px;height:42px}.logo-sireng{width:122px;height:48px}.logo-sikumbang{width:112px;height:38px}.site-header nav{gap:18px}}
@media(max-width:800px){.site-header{height:72px}.site-header .primary-button{display:none}.brand-partners{gap:6px}.logo-rei{width:38px;height:38px}.logo-sireng{width:108px;height:43px}.logo-sikumbang{width:100px;height:34px}.logo-divider{height:28px}}
@media(max-width:390px){.brand-partners{width:100%;justify-content:center}.logo-rei{width:35px;height:35px}.logo-sireng{width:98px;height:39px}.logo-sikumbang{width:91px;height:31px}}

/* Dokumen panduan di dalam jawaban Virtual Assistant */
.message-documents{display:grid;gap:8px;margin-top:12px;padding-top:11px;border-top:1px solid #e2eaf3}
.document-card{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:9px;padding:10px;border:1px solid #d8e5f2;border-radius:10px;background:#f7fbff;color:#193b63;white-space:normal}
.document-card:hover{border-color:#7eb4ed;background:#edf7ff}
.document-icon{width:38px;height:38px;border-radius:8px;display:grid;place-items:center;background:#e53e3e;color:#fff;font-size:10px;font-weight:800}
.document-card span:nth-child(2){display:flex;flex-direction:column;min-width:0}
.document-card strong{font-size:11px;line-height:1.35;color:#12365f}
.document-card small{font-size:10px;line-height:1.4;color:#65778d;margin-top:2px}
.document-card>b{font-size:10px;color:#0757bd}
@media(max-width:480px){.document-card{grid-template-columns:auto 1fr}.document-card>b{grid-column:2}.document-icon{width:34px;height:34px}.document-card strong{font-size:10px}}

/* Nomor langkah dibuat eksplisit karena reset CSS browser dapat menghilangkan marker <ol>. */
.knowledge-body ol{margin:0 0 15px;padding:0;list-style:none;counter-reset:solution-step}
.knowledge-body li{position:relative;min-height:27px;margin-bottom:7px;padding:3px 0 0 35px;counter-increment:solution-step}
.knowledge-body li:before{content:counter(solution-step);position:absolute;top:0;left:0;width:25px;height:25px;display:grid;place-items:center;border-radius:7px;color:#fff;background:var(--blue);font-size:11px;font-weight:800;line-height:1}
.system-filter button span{display:inline-grid;min-width:20px;height:20px;margin-left:4px;padding:0 5px;place-items:center;border-radius:10px;color:#5f7188;background:#edf2f7;font-size:10px}
.system-filter button.active span{color:var(--blue);background:#fff}